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After-Sales Service and Support

At EASYMFG, we are dedicated to our customers' long-term success. We provide professional solutions for binder jetting 3D printers and consistently assist our customers in ensuring the smooth operation of their equipment from the initial setup. Our focus extends beyond equipment delivery, as we are committed to providing a convenient channel for global customers to address any issues they may encounter during usage. Our after-sales service and support aim to ensure a consistently positive customer experience, contributing to greater success.

Professional After-Sales Service Team

We have a dedicated after-sales service team with core members possessing high-level technical expertise to efficiently support your equipment.

Local After-Sales Service Team Establishment

We are actively working to establish localized after-sales service teams to better meet your needs, ensuring faster response times and more efficient service.

Response Within 24 Hours, Fault Resolution Within 72 Hours

Our service team commits to responding within 24 hours of your problem report and making best efforts to resolve faults within 72 hours.